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FAQ

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frequently asked questions

 
q: What is fast charging and how is it different from regular charging (15W)?

Fast charging delivers higher power (20W, 30W, 65W, or more) so devices charge much quicker than with standard 15W chargers. Compatible phones/tablets negotiate power with the charger to receive higher wattage safely.

 
q: Does fast charging damage my battery?

No. Certified chargers/cables and your device’s power management control heat and current. Prolonged high temperatures can age batteries, so the device reduces speed when it gets warm to protect longevity.

 
q: Do I need a special cable for fast charging?

Yes. Use a high-quality cable rated for the target wattage (e.g., USB-C to USB-C 60W/100W). A low-spec cable can limit speed or prevent fast charging entirely.

 
q: How does wireless charging compare to wired charging?

Wireless is convenient but typically slower and less efficient. A 15W wireless pad often charges slower than a 20W+ wired charger and may produce more heat.

 
q: What does “15W regular charging” mean?

It’s a common baseline for chargers and some wireless pads. It reliably charges most phones but slower than fast-charge options (20W+).

 
q: Can I use one fast wall charger for multiple devices?

Yes. Multi-port USB-C PD chargers auto-adjust output per device (phone, tablet, earbuds, laptop). Ensure total wattage covers everything you’ll plug in at once.

 
q: How do I choose the right power bank?

Capacity: 10,000 mAh ≈ 2–3 phone charges; 20,000 mAh ≈ 4–6. Output: 18W+ for phones; 30–65W for tablets/laptops. Ports: USB-C PD preferred. Size/weight: Higher capacity = bigger.

 
q: Can I carry a power bank on a plane?

Yes, in carry-on only. Most airlines allow up to 100Wh (≈27,000 mAh). Larger capacities may need airline approval. Check your airline’s policy before travel.

 
q: Is it safe to use my phone while it’s charging?

Yes, with certified chargers/power banks. Heavy use (gaming, 4K video) may add heat and slightly slow charging as the device throttles to stay safe.

 
q: How do I know if my device is fast charging?

Look for on-screen labels like “Fast Charging/Super Charging.” You can also compare your charger’s wattage to device specs or use a USB power meter for confirmation.

 
q: Do wireless chargers work through phone cases?

Yes, if the case is thin (≈≤3–5 mm). Thick cases, metal plates, and some magnets can block or slow charging. Remove bulky accessories for best results.

 
q: Are all wall chargers the same?

No. Some offer only basic 5–15W. Others support fast-charging protocols like USB Power Delivery (PD), Quick Charge (QC), or PPS for newer phones. Choose certified chargers matching your device’s max wattage.

 
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